Why Use Utility Sync?
- Entire process from data capture to validation is automated
- Procedure is secure and read-only
- Outliers and validation errors are auto-flagged, saving time sorting through bills
- Enhanced data quality due to increased accuracy and reliability
Utility Sync Process
- Provide Credentials: Provide login credentials and a meter list to initiate the connection with your utility.
- Bill Retrieval: Scaler will securely pull bills directly from your utility portal.
- Data Delivery: Bills are delivered automatically to the platform for tracking, reporting, or payment.
- Ongoing Sync: Accounts continue to deliver data and are reviewed regularly.
Frequently Asked Questions
Will the sync process alter my account settings?
No. The sync process will not change any of your account settings or preferences. The only exception is if one of your utility accounts requires two-factor authentication. In that case, we may need to update the username to securely link the accounts. If this happens, we’ll notify you right away, and you’ll continue to have full access to your account. Nothing else about your account will be affected.
Can I still access copies of my bills?
Yes. You can access and download copies of your bills at any time for your records or payment processing needs. You are the owner of your data.
Does the utility sync also provide tenant data?
Yes. If you have access to the tenant’s utility credentials. You can set up utility sync for any site & meter as long as you have the utility account username, password, and site URL.
Is my data secure?
Yes. Scaler adheres to the highest data and security standards. We are annually audited by several international standards to ensure 100% compliance at all times. All audits and reports can be viewed in our Trust Center.